Privacy Policy

Privacy Policy Last Updated: August 6, 2025

This Website is operated by Muttex Ltd., 11-13 Dover Street, London, W1S 4LH, United Kingdom.

The protection of your personal data is of high importance to Muttex Ltd. (together with its affiliated companies hereinafter referred to as “Muttex”). Muttex respects your privacy and recognizes the importance of safeguarding any “personal data” you submit or that we collect when you use our website muttex.com (the “Website”).

This Privacy Policy explains what personal data is collected, how we use it, and how you can contact us with questions or to exercise your data rights.

By using this Website and submitting personal data, you accept the practices described in this Privacy Policy.

1. Types and Collection of Personal Data

a. Website visit

When you visit our Website, cookies and technical identifiers such as Internet domains or IP addresses may be automatically collected for operational and optimization purposes. For more, see our sections on Cookies, Analytics, and CDN & Security Tools.

b. Signing up for Muttex-hosted events

When registering, we may collect and store:

  • Name
  • Company
  • Email
  • Job title
  • Postal address
  • Phone number
  • Consent to processing

We use this for event communication and coordination.

c. Newsletter subscriptions (email/web push)

To sign up, we may ask for:

  • Name
  • Email
  • Job title
  • Industry (optional)
  • Company

The purpose is to send service and product updates.

2. Server Logs

When you access our Website, your browser sends information such as:

  • Referring URL
  • Timestamp
  • Requested page
  • Data volume transferred
  • Browser type and version

This data is anonymized and used only for statistical analysis or system maintenance. It is not personal data and not linked to individuals.

3. Disclosure and Transfer of Data

Muttex may share personal data with third-party service providers for the purpose of:

  • Managing customer requests
  • Running marketing campaigns
  • Operating web-based tools

All service providers (e.g., Fillout, marketing platforms, analytics providers) are contractually bound to comply with our privacy guidelines and applicable data protection laws.

We do not sell or lease your personal data. We may disclose information without consent only:

  • To fulfill legal obligations or court orders
  • To prevent or investigate fraud or threats
  • As part of a business acquisition or merger (with continued protection)

You may withdraw your consent to use of your information at any time (see below).

4. Cookies and IP Address Tracking

Cookies are small text files stored on your device to improve user experience and analyze site use. We use cookies to:

  • Identify user preferences
  • Track usage behavior
  • Optimize our services
  • Facilitate login and personalization features

IP addresses help us analyze traffic trends and detect security issues. IP data is not connected to other identifying information.

You may set your browser to reject cookies; however, some features of the Website may not function properly.

5. Analytics and Tracking Tools

a. Google Analytics

We use Google Analytics to evaluate user behavior and Website performance. Google may process certain data (e.g., IP address) and store it on U.S. servers. IP anonymization is activated whenever possible. Installation of opt-out plugins is recommended to block tracking.

More: https://tools.google.com/dlpage/gaoptout

b. Facebook Pixel

We use Facebook Pixel to analyze the effectiveness of Facebook advertising. Although the data is anonymized to us, Facebook may connect it to your Facebook profile for advertising purposes in line with their data policy.

More: https://www.facebook.com/policy.php

6. Data Security

We take appropriate administrative, technical, and organizational steps to protect your data from unauthorized access, misuse, or loss.

Use strong, unique passwords for accessing secure areas of the Website, and do not share your credentials with others.

7. Your Rights and Contact

You have the right to:

  • Request access to your stored personal data
  • Revoke your consent for data use
  • Request data correction, restriction, or deletion

To exercise your rights or ask questions, contact:

Muttex LTD, Company number 16592450
Email: support@muttex.com
Address: 128 City Road, LONDON EC1V 2NX, UNITED KINGDOM

For data protection matters specifically:
Email: support@muttex.com