Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our Website. They allow us to recognize your device and remember information about your visit, making your browsing experience more efficient and personalized.

2. What Are Scripts and Web Beacons?

Scripts are pieces of program code that help our Website function properly and interactively. This code may be executed on our servers or on your device. Web beacons (also called pixels) are small, invisible pieces of text or images that help us monitor Website traffic and user behavior.

3. Types of Cookies We Use

We use the following categories of cookies:

3.1 Strictly Necessary Cookies

These cookies are essential for our Website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are necessary for the Website to work.

Purpose:

• User authentication and login sessions
• Website security and fraud prevention
• Load balancing and performance optimization

3.2 Functional Cookies

These cookies help us provide enhanced functionality and personalization. They remember choices you make (such as language preferences) and provide improved features.

Purpose:

• Language and region preferences
• Accessibility settings
• User interface customizations

3.3 Performance/Analytics Cookies

We use these cookies to understand how visitors interact with our Website, helping us improve performance and user experience.

Purpose:

• Website usage analytics
• Performance monitoring
• Error tracking and debugging

Third-party services:

• Google Analytics (with IP anonymization)
• Website performance monitoring tools

3.4 Marketing/Advertising Cookies

These cookies track your browsing habits to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

Purpose:

• Targeted advertising
• Campaign effectiveness measurement
• Retargeting website visitors

Third-party services:

• Meta Pixel (Facebook)
• Google Ads
• LinkedIn Insight Tag

4. Cookie Consent

When you first visit our Website, we display a cookie banner that allows you to:

• Accept all cookies
• Reject optional cookies (keeping only strictly necessary ones)
• Customize your preferences by cookie category

Your consent applies to the following domains: muttex.com and all related subdomains.

5. Managing Your Cookie Preferences

5.1 Via Our Cookie Preference Center

You can update your cookie preferences at any time by:

• Clicking the “Cookie Preferences” link in our website footer
• Using the cookie settings panel that appears on your first visit

5.2 Via Your Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions

Please note: Disabling certain cookies may affect Website functionality and your user experience.

5.3 Third-Party Opt-Out Tools

For marketing cookies, you can also opt out via:

• Your Online Choices
• Network Advertising Initiative
• Digital Advertising Alliance

6. Cookie Retention

• Session cookies: Deleted when you close your browser
• Persistent cookies: Stored for varying periods, typically:
• Functional cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 13 months

7. International Data Transfers

Some of our cookie providers may transfer your data to countries outside the EU/EEA. We ensure appropriate safeguards are in place, including:

• EU-US Data Privacy Framework compliance
• Standard Contractual Clauses
• Adequacy decisions where applicable

8. Your Rights

Under GDPR and other applicable data protection laws, you have the right to:

• Withdraw consent at any time
• Access information about cookies and tracking
• Object to processing for marketing purposes
• Request deletion of your data

9. Updates to This Policy

We may update this Cookie Policy periodically. When we make material changes, we will notify you by:

• Updating the “Last updated” date at the top of this policy
• Displaying a notice on our Website
• Sending you an email notification (if you have provided your email)

10. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Muttex LTD, Company number 16592450
Email: support@muttex.com
Address: 128 City Road, LONDON EC1V 2NX, UNITED KINGDOM
For data protection matters specifically: Email: support@muttex.com